FAQ
If yours isn't here, ask us directly. Emails get a reply within two working days.
For you, completely. Firms pay to be on the panel and to receive your enquiry; you never pay us a penny. The price you see on screen is the firm's own fixed quote. We don't add a margin on top.
Instantly, on screen, the moment you finish the form, alongside profiles of the matching firms. We also email them to you, and the firms usually send their own copy directly, so you can compare everything properly later.
Absolutely. There's no obligation at any point. If you're only researching, save the emailed quotes for future reference and come back when you're ready.
No. Costs are broken down in your quote based on what you told us. Where a transaction turns out to have complexities we don't ask about, the solicitor will declare any extras when they call to introduce themselves, before you commit to anything.
When you type the property's postcode, we check the public record live: Land Registry, the EPC register, Environment Agency data and Ordnance Survey. Anything it knows (tenure, year built, last sale price, flood risk) gets filled in for you, so the form is shorter and the quotes are priced on the actual property rather than padded for the unknown.
That's entirely your decision. We screen and monitor every firm on the panel, but we don't push you to any of them. We'd suggest comparing the fixed fees, the Google review scores, and having a quick call with your favourite before instructing.
Every firm that quotes through this site is regulated by the Solicitors Regulation Authority or licensed by the Council for Licensed Conveyancers, and is insured, credit-checked and monitored on reliability, speed, communication, value and customer satisfaction.
Yes. Speed of service is one of the criteria we select partner firms on. Instructing through the site opens your file immediately, and the firm calls you within 24 hours to confirm the details.
You pay a small amount on account (credited in full against your fixed fee), the firm opens your file straight away, and they call you within 24 hours to confirm everything, or you can call them first using the number on your confirmation screen.
We only share your details with Conveyancing Index and the firms providing your quotes. They are never sold to anyone else, and we run a strict no-spam policy. The full detail is in our privacy policy.
Complaints about a solicitor's service go to the firm directly; we'll happily supply their complaints contact. Complaints about us go to our team: emails answered within two working days, post within ten.